Customer Care

All the information you might need to know about us including privacy, shipping, payment etc can be found below. If we forgot something please don’t hesitate to contact us, we’re more than happy to help.

Customer Service

Our job is to provide you with the most efficient and friendly shopping environment possible. Please feel free to email or call us at any time with any questions, suggestions or thoughts you might have. Contact information here.

Custom Creations and Orders

We love creating fun and new things so if you can think of it we will try our best to create it! Just let us know what you’re looking for- more info here.

Shipping Costs & Options

We offer three shipping methods: $6 Flat Rate Shipping, USPS Priority Mail, and UPS Ground

$6 Flat Rate Shipping can be selected for any order including any purchase amount. We select shipping method.

Creating Time

All hand painted nursery canvas art take between 1-4 weeks and kids drawer pulls 1-3 weeks to create because only the artist paints your decor from beginning to end. Kids canvas art reproductions are custom printed when ordered and take between 2-3 weeks. If you just can’t wait to have your nursery or kid’s room finished please contact us and we’ll try our best to accommodate your time frame.

Privacy Policy & Security 

DinkyCow.com is committed to the security of your personal information. We will not sell, distribute, rent, or otherwise make available, any of your personal information including, but not limited to, your name, telephone, address, email, credit card, or any other information. We will only contact you via email or telephone in regards to your transaction. We hate spam and telemarketers just as much as the next person so they won’t be getting your information from us.

We take security and privacy seriously and take the necessary measures to keep your information safe when placing an order on Dinkycow.com. Transactions are processed using Secure Socket Layer Protocol (SSL) and both Authorize.net and PayPal go to great lengths to keep information secure. You can read Authorize.net’s security and compliance here and PayPal’s privacy policy here.
Dinky Cow has earned Trustwave’s Trusted commerce seal.

Payment Methods & Sales Tax

We currently accept payments from Visa, MasterCard, Discover, and American Express through Authorize.net and PayPal.

Because Dinky cow operates in Florida, we are required to collect sales tax on orders shipped to a Florida address. Those living outside of Florida will not currently be charged sales tax, but may want to look up applicable tax laws in your state.

Return Policy

Because all merchandise is custom made to order, returns are currently not accepted. We apologize for any inconvenience.

Legal Information

The text, graphics, and any other information contained on this website are the sole property of Dinky Cow and its owner. Permission to copy, modify, or otherwise utilize the text, graphics, or other information on the website is expressly prohibited without the written consent of Dinky Cow.